Data Deletion Request — MindFlow AI by PTE Team

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Good news: Your journal data is already on your device only

Journal entries, mood data, Clarity Scores, and AI analysis results are stored exclusively on your device in an AES-256 encrypted local database. PTE Team does not hold server-side copies. You can delete them instantly from within the app without contacting us.

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For analytics & crash report data — contact us

Anonymized usage events (Firebase Analytics) and crash reports (Firebase Crashlytics) are stored on Google's servers. To request deletion of these records, email us at greene.pte@gmail.com.

1 Delete Data Instantly — From Within the App

The fastest way to delete all your MindFlow AI data is directly from the app. This deletes everything from your device immediately:

1

Open MindFlow AI Launch the app on your Android device.
2

Go to Settings Tap the ⚙️ settings icon in the top-right corner of the Home screen.
3

Open "Security & Privacy" section Scroll down in Settings to find the Security & Privacy group.
4

Tap "Delete All Data" A confirmation dialog will appear explaining what will be deleted.
5

Confirm deletion Tap "Permanently delete" to erase all data. This action cannot be undone. The app will return to its initial state.

Alternatively, uninstalling MindFlow AI from your Android device will automatically remove all locally stored data.

2 Request Server-Side Data Deletion — By Email

To request deletion of anonymized analytics events or crash reports stored on Google Firebase servers, contact PTE Team directly. We will process your request within 30 days per GDPR Article 17 requirements.

📧 Submit a Deletion Request

Click below to open a pre-filled email template. Send it to our support address and we'll confirm deletion within 30 days.

✉️ Send Deletion Request Email

📋 Email Template (copy if needed)

To: greene.pte@gmail.com
Subject: MindFlow AI — Data Deletion Request

Hello PTE Team,

I am requesting deletion of all personal data associated
with my use of MindFlow AI (com.pteteam.mindflow).

Please delete:
[ ] Firebase Analytics events
[ ] Firebase Crashlytics crash reports
[ ] All data associated with my device

Device info (optional — helps identify records):
Android version: 
App version: 
Device model: 

Thank you.

3 What Data Is Deleted vs. Retained

The table below specifies exactly what data is deleted, what (if anything) is retained, and for how long:

Data Type	Where Stored	Deleted Via	Retention After Deletion
Journal entries & text	On-device (AES-256 SQLCipher)	In-app "Delete All"	Immediately deleted. Zero retention.
Mood scores & emotion tags	On-device (AES-256 SQLCipher)	In-app "Delete All"	Immediately deleted. Zero retention.
Clarity Scores history	On-device (AES-256 SQLCipher)	In-app "Delete All"	Immediately deleted. Zero retention.
AI analysis results	On-device (AES-256 SQLCipher)	In-app "Delete All"	Immediately deleted. Zero retention.
Voice transcriptions	On-device only	In-app "Delete All"	Immediately deleted. Zero retention.
App settings & preferences	On-device (EncryptedSharedPreferences)	In-app "Delete All"	Immediately deleted. Zero retention.
Firebase Analytics events Anonymized app usage data	Google Firebase servers	Email request required	Deleted within 30 days of request. Google may retain aggregated (non-identifiable) statistics per their policies.
Firebase Crashlytics reports Anonymized crash stack traces	Google Firebase servers	Email request required	Deleted within 30 days of request.
Advertising ID (GAID) Only if ad consent was given	Google AdMob (free users)	Revoke consent in Settings	Consent revocation stops future collection. Historical data managed per Google AdMob policy.
Purchase history Subscriptions & one-time purchases	Google Play Billing	Cannot delete	Retained by Google Play per their financial record requirements. PTE Team does not hold payment records.

4 Your Legal Rights (GDPR & CCPA)

EU/EEA users (GDPR Article 17 — Right to Erasure):

You have the right to request erasure of personal data without undue delay. We will respond within 30 days. In exceptional cases, we may extend by an additional 60 days and will notify you.

California users (CCPA — Right to Delete):

California residents may request deletion of personal information we hold. We will confirm receipt within 10 business days and complete the deletion within 45 days.

Contact for data rights requests:
PTE Team · greene.pte@gmail.com
Please use subject line: "MindFlow AI — Data Rights Request"

5 Response Timeline

After submitting a deletion request by email, you can expect:

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Within 3 business days Acknowledgment email confirming we received your request.
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Within 30 days (GDPR) / 45 days (CCPA) Completion confirmation email once all eligible data has been deleted from our records.

Note: In-app deletion (Settings → Delete All Data) takes effect immediately — no waiting required for local journal data.

Request Your Data Deletion